Privacy - Policy

Privacy Policy

Effective Date: 2025

At AD Cargo, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our freight and logistics services across air, ocean, and ground.

Information We Collect

We may collect and store the following types of information:

Contact details such as name, email, phone number, and company name
Shipping information including origin, destination, cargo type, container size (20 ft / 40 ft), and delivery instructions
Billing and payment details (processed through secure third-party systems)
Communication records related to quotes, shipments, and customer support

How We Use Your Information

To manage and deliver your FCL or LCL shipments
To arrange transportation of frozen goods, livestock, or time-sensitive freight
To coordinate with global carriers and agents for seamless logistics
To provide support, updates, and essential documentation
To improve our services and streamline operations

Data Sharing

We may share your information with our trusted carrier networks and logistics partners when necessary to complete your shipment. All third-party providers are contractually obligated to handle your data securely and only for the purpose of fulfilling logistics services.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. This includes secure communication, restricted access, and encryption where applicable.

Cookies & Website Data

Our website may use cookies and tracking tools to understand site usage and improve user experience. This data does not identify you personally and can be disabled in your browser settings.

Your Rights

You may request access to the personal information we hold about you, request correction or deletion, or ask us to stop certain uses. To exercise any of these rights, please contact us using the details below.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

Email: info@adcargohub.com
Phone: +44 020 3411 1239
Company: AD Cargo – Delivering tailored freight solutions worldwide